Privacy Policy

When you contact us, submit a form, or schedule a testing appointment, we may collect the following information: • Your name, phone number, and email address • Inquiry details you provide in contact or booking forms • Appointment scheduling information (preferred date, test type) • Company name and contact details for employer service requests We collect only what is necessary to respond to your inquiry or provide the service you have requested.

We use the information you provide solely to: • Respond to your inquiry or question • Confirm and manage your testing appointment • Provide the testing service you requested • Follow up with you regarding your appointment or results We do not use your information for marketing purposes without your consent, and we do not send unsolicited communications.

Elite Testing Labs does not sell, rent, or share your personal information with third parties for marketing or commercial purposes. Your information may be shared only in the following limited circumstances: • With certified laboratory partners as required to process your test • With Medical Review Officers (MROs) as required by testing regulations • When required by law, court order, or regulatory authority • With your employer, when you have been sent for employer-mandated testing All third parties who receive your information are bound by confidentiality obligations consistent with applicable law.

Elite Testing Labs handles health-related information with care and discretion. Protected health information — including drug test results, DNA test results, and related medical data — is treated as confidential and is handled in accordance with applicable privacy laws and industry standards. Test results are released only to the individual being tested and, where applicable, to the ordering employer or authorized party in compliance with applicable regulations. We take reasonable technical and administrative measures to protect health information from unauthorized access, disclosure, or misuse.

Our website may use basic technical cookies necessary for the site to function properly. We may also use standard website analytics tools to understand how visitors use our site (such as pages visited and general traffic patterns). Analytics data is aggregated and does not identify individual visitors. We do not use tracking cookies for advertising purposes. You can disable cookies through your browser settings, though doing so may affect the functionality of certain site features.

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law or regulation. Testing records may be retained for the periods required under federal or state law.

You have the right to request access to the personal information we hold about you, and to request corrections where information is inaccurate. To make a request, contact us using the information below. We will respond to reasonable requests in a timely manner and in accordance with applicable law.

If you have questions about this privacy policy or how your information is handled, please contact us: Elite Testing Labs 5312 S 3rd St #103 Louisville, KY 40214 Phone: (502) 205-1299 Email: info@elitetestinglabs.com